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Privacy Policy for Service Support

Effective Date: 29.09.2024

Service Support values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information collected and recorded by Service Support and how we use it.

If you have additional questions or require more information about our Privacy Policy, please contact us through the phone number listed below.

This Privacy Policy applies only to our online activities and is valid for visitors to our website (https://servicecentresupport.in) regarding the information that they share and/or collect through Service Support. This policy does not apply to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we request it.

If you contact us directly, we may receive additional information about you such as your name, phone number, and the contents of your message and/or attachments you may send us, along with any other information you choose to provide.

When you schedule a service or register for an account, we may ask for your contact information including your name, address, phone number, and details about the appliance you need repaired.

How We Use Your Information
We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, directly or through partners, for customer service or promotional purposes

  • Prevent fraud and ensure secure usage of our platform

Log Files
Service Support follows a standard procedure of using log files. These log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information and are used to analyze trends, administer the site, track user movement, and gather demographic data.

Advertising Partners Privacy Policies
We may partner with third-party advertisers. These partners may use technologies such as cookies, JavaScript, or Web Beacons in advertisements and links appearing on Service Support, which are sent directly to your browser. They automatically receive your IP address when this occurs. These technologies are used to measure advertising effectiveness or to personalize the ads you see.

Please note that Service Support has no access to or control over these cookies used by third-party advertisers.

Third-Party Privacy Policies
Service Support’s Privacy Policy does not apply to other advertisers or websites. We recommend reviewing the Privacy Policies of these third-party ad servers for more detailed information, including their practices and how to opt out.

You can choose to disable cookies through your individual browser settings. More detailed guidance can be found on the respective browser’s website.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  • Request disclosure of the categories and specific pieces of personal data collected

  • Request deletion of any personal data collected

  • Request that personal data not be sold

If you make a request, we have one month to respond. To exercise these rights, please contact us.

GDPR Data Protection Rights
We are committed to ensuring you are fully aware of your data protection rights. Every user is entitled to the following:

  • The right to access – You can request copies of your personal data

  • The right to rectification – You can request correction of inaccurate or incomplete data

  • The right to erasure – You can request that we delete your personal data under certain conditions

  • The right to restrict processing – You can request that we restrict processing of your data

  • The right to object to processing – You can object to our processing of your personal data

  • The right to data portability – You can request that we transfer your data to another organization or directly to you

We will respond within one month of any such request. Please contact us to exercise your rights.

Children’s Information
We prioritize protecting children while they use the internet. Parents and guardians are encouraged to observe and guide their children’s online activity.

Service Support does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child provided such information on our site, please contact us immediately so we can remove it from our records.

Contact Us
For any privacy-related concerns or questions, please contact us at:

Service Support
All Over Kolkata, Howrah, Hooghly — Doorstep Service Provider 24×7
Registered Office: Madhyamgram,
North 24 Parganas,
Kolkata, West Bengal 700130, India
Phone: 03369028742